Five Twitter Accounts That Give Great Customer Service

Companies using Twitter for Customer Support

By Alexis Caffrey The sheer success of Twitter’s recent initial public offering (IPO) on Wall Street highlights the significance of the niche that this micro-blogging and messaging social network has managed to carve for itself. At a time when 53% of all businesses in the United States are using social media as a customer service channel, […]

How to Pick a Twitter #hashtag for Your Blog Post

#podcast hashtag statistics

Using hashtags on Twitter is a great way to let people know that your article pertains to a specific topic that they might care about. There are actually people who track certain hashtags or search Twitter using hashtags that they care about. Let’s take a recent post for example. It’s a guest post by Ryan […]

How to get an 18% Twitter click-through rate

Improving your Twitter Click-through Rate

Guest post by Alex Clifford Twitter – the ultimate in condensed content. Your 140 characters are as precious as gold dust. You have to hook in those people like a shepherd with a crook. Until recently, I just tweeted whenever I liked. The problem is I had no way of tracking what had happened – […]

Twitter Chats: What are they and how to find them?

how-to-chat-on-twitter

What is a Twitter Chat? A Twitter Chat, also called Tweet Chat is when a group of people post messages (“Tweets”) on Twitter during a defined time around a particular topic. The way the people connect and are able to read the Tweets related to the particular Twitter Chat is via a particular hashtag (a […]

Getting Found on Twitter: 36 Essential Hashtags

lost-in-twitter

Hashtags are words or phrases with # at the beginning and no spaces between words (for example, #iamsotiredof is an example of a hashtag). They were originally created by Twitter users as ways to organize Tweets by topic so you could view the entire stream of messages by various users who include this hashtag in […]

HashTags.org back up and running (soon)

hashtags-org

I spoke with Cody (@superphly) who runs Hashtags.org (#hashtags). The site’s back up and running as of this morning. It will take a while for the DNS numbers to propogate but you’ll be able to access the site soon.

Hashtags.org Gone?

Has Hashtags.org gone away?

10:35 Pacific Time – Update – this is what shows up now: I was trying to look at Hashtags.org just now and I found that domain had expired. A missed email or is the site going away? Auto-renew is a great thing for an important domain!

Interesting Trivia from Twitter Co-founder Biz Stone

fail-whale-sm

I attended a Silicon Valley area corporate event today and heard some interesting stories from Biz Stone, Twitter co-founder (@biz) about the early days of Twitter.  This would make some decent trivia for your next cocktail party. The reason for the 140 character limit?  SMS limits are 160 characters so they set the limit at […]